Is Freshdesk your customer support application? Zapier can add a new ticket to Freshdesk whenever there's a new alert or deployment in New Relic. That way your Freshdesk support team are instantly aware of critical alerts and can respond straight away.
How It Works
- A New Relic alert is generated
- Zapier creates a new ticket if Freshdesk
What You Need
- A New Relic account
- A Freshdesk account
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Trigger when we get an webhook for alert or deployment.
Sends deployment information to New Relic.
Triggers when a Ticket is updated.
Add Private or Public notes to a Freshdesk Support Ticket.