Freshdesk + Google BigQuery

Create rows in Google BigQuery for new tickets in Freshdesk

Streamline your customer service processes with this effortless workflow. When a new ticket arrives in Freshdesk, a row will be created in Google BigQuery. This efficient automation saves time by instantaneously documenting service requests, ensuring accurate data collection in your customer service operations.

Streamline your customer service processes with this effortless workflow. When a new ticket arrives in Freshdesk, a row will be created in Google BigQuery. This efficient automation saves time by instantaneously documenting service requests, ensuring accurate data collection in your customer service operations.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Google BigQueryGoogle BigQuery
    Create Row

    Creates a new row of data in a table. Note: Does not create a job.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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google-bigquery logo

About Google BigQuery

BigQuery is Google's serverless and highly scalable enterprise data warehouse, designed to make all your data analysts productive.
Learn more

Related categories

  • Databases
  • Google