Freshdesk + Google BigQuery

Create rows in Google BigQuery for new tickets in Freshdesk

Streamline your customer service processes with this effortless workflow. When a new ticket arrives in Freshdesk, a row will be created in Google BigQuery. This efficient automation saves time by instantaneously documenting service requests, ensuring accurate data collection in your customer service operations.

When this happens...
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Create Row
Creates a new row of data in a table. Note: Does not create a job.
ActionWrite

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Supported triggers and actions

What does this mean?

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write

- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Ticket IdRequired
Action
Search
- Project IDRequired
- DatasetRequired
- TableRequired
- Sort By ColumnRequired
- Unique ColumnRequired
Trigger
Scheduled
Try It
- Project IDRequired
- DatasetRequired
- TableRequired
- Unique ColumnRequired
- IS Operator
Trigger
Scheduled
Try It
- ProjectRequired
- DatasetRequired
- TableRequired
Action
Write
- Project IDRequired
- DatasetRequired
- TableRequired
- RowsRequired
- Skip Invalid Rows
- Ignore Unknown Values
Action
Write
- Project IDRequired
- DatasetRequired
- TableRequired
- Where ColumnRequired
- Where ValueRequired
- Update ColumnsRequired
Action
Write
- Project IDRequired
- DatasetRequired
- TableRequired
- Sort By Column
- Sort Direction
- Where ClauseRequired
Action
Search
- Project IDRequired
- Job IDRequired
- LocationRequired
Action
Search

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- EmailRequired
Action
Search
- ProjectRequired
- Dataset
- Table
Trigger
Scheduled
Try It
- Project IDRequired
- Job IDRequired
- LocationRequired
Trigger
Scheduled
Try It
- ProjectRequired
- DatasetRequired
- TableRequired
Action
Write
- Project IDRequired
- DatasetRequired
- TableRequired
- Where ColumnRequired
- Where ValueRequired
Action
Write
- Project IDRequired
- SQL QueryRequired
- Location
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Project IDRequired
- DatasetRequired
- TableRequired
- Sort By Column
- Sort Direction
- Where ClauseRequired
- LimitRequired
Action
Search
- ProjectRequired
- DatasetRequired
- TableRequired
- Sort By Column
- Sort Direction
- Where ClauseRequired
Action
Search or write

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Help

Related categories

Customer Support

Similar apps

About Google BigQuery

BigQuery is Google's serverless and highly scalable enterprise data warehouse, designed to make all your data analysts productive.

Learn more

Freshdesk + Google BigQuery

Create rows in Google BigQuery for new tickets in Freshdesk

New Ticket

New Ticket Note

Update Contact

Create Company

Description

Notes

Domains

Create Forum Category

Description

Create Ticket

Type

Priority

CC Emails

API Request (Beta)

Api Docs Info

Query String Parameters

Headers

Additional Request Headers

Body

Find Ticket by Id

New Row

Updated Row

IS Operator

Create Rows

Import Data

Skip Invalid Rows

Ignore Unknown Values

Update Row(s)

Find One Row

Sort By Column

Sort Direction

Get Rows for Job Completed

New Contact

Update Ticket

Add Notes to a Ticket

Create Forum

Description

Create Forum Topic

Sticky

Locked

Create Contact

Address

Description

Phone

Job Title

Tags

Find Contact

Query Job Completed (With Row Data)

Dataset

Table

New Job Completed

Create Row

Delete Rows

Run a Query

Location

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Find Row(s)

Sort By Column

Sort Direction

Find or Create Record

Sort By Column

Sort Direction

About Freshdesk

Related categories

Similar apps

Zendesk

Help Scout