Freshdesk + GoCardless
Create tickets in Freshdesk for new mandates in GoCardless
Automate your customer service process with GoCardless and Freshdesk. Whenever a new mandate is created in GoCardless, this workflow ensures a corresponding ticket is promptly generated in Freshdesk. This ensures that any issues related to the new mandate can be swiftly addressed, improving your responsiveness and customer satisfaction. This automation takes away the manual task of ticket creation, letting you focus on resolving the issues at hand.
Automate your customer service process with GoCardless and Freshdesk. Whenever a new mandate is created in GoCardless, this workflow ensures a corresponding ticket is promptly generated in Freshdesk. This ensures that any issues related to the new mandate can be swiftly addressed, improving your responsiveness and customer satisfaction. This automation takes away the manual task of ticket creation, letting you focus on resolving the issues at hand.
- When this happens...New Mandate Created
Triggers when a payment mandate is created.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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New Payment Authorisation Request
Triggers when a new mandate or instant bank payment (IBP) has been initiated and billing information is requested.
Try ItMandate Activated
Triggers when a payment mandate is activated.
Try ItNew Mandate Created
Triggers when a payment mandate is created.
Try ItFailed Payment
Triggers when a payment fails.
Try It
Payment Authorisation Approved
Triggers when a customer successfully sets up their billing information.
Try ItMandate Cancelled
Triggers when a payment mandate is cancelled (manually by a customer or because the billing period ended).
Try ItPayment Confirmed
Triggers when a payment has been collected, but not yet paid out to your account.
Try ItPayment Paid Out
Triggers when a payment has been paid out to your account.
Try It
