Freshdesk + GoCardless
Create Freshdesk tickets when mandates get cancelled in GoCardless
Seamlessly handle cancelled mandates in GoCardless by using this workflow to create tickets in Freshdesk. The moment a mandate is cancelled in GoCardless, a corresponding ticket gets created in Freshdesk, ensuring a quick response and resolution. This seamless integration reduces manual intervention and boosts efficiency. Stay on top of payment issues and provide excellent customer service with this streamlined process.
Seamlessly handle cancelled mandates in GoCardless by using this workflow to create tickets in Freshdesk. The moment a mandate is cancelled in GoCardless, a corresponding ticket gets created in Freshdesk, ensuring a quick response and resolution. This seamless integration reduces manual intervention and boosts efficiency. Stay on top of payment issues and provide excellent customer service with this streamlined process.
- When this happens...Mandate Cancelled
Triggers when a payment mandate is cancelled (manually by a customer or because the billing period ended).
- automatically do this!Create Ticket
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New Payment Authorisation Request
Triggers when a new mandate or instant bank payment (IBP) has been initiated and billing information is requested.
Try ItMandate Activated
Triggers when a payment mandate is activated.
Try ItNew Mandate Created
Triggers when a payment mandate is created.
Try ItFailed Payment
Triggers when a payment fails.
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Payment Authorisation Approved
Triggers when a customer successfully sets up their billing information.
Try ItMandate Cancelled
Triggers when a payment mandate is cancelled (manually by a customer or because the billing period ended).
Try ItPayment Confirmed
Triggers when a payment has been collected, but not yet paid out to your account.
Try ItPayment Paid Out
Triggers when a payment has been paid out to your account.
Try It
