Create or update Follow Up Boss contacts when new Zendesk tickets are received
Keep your Follow Up Boss contacts up-to-date with tickets from Zendesk. This workflow activates when a new ticket appears in Zendesk and automatically updates or creates a contact in Follow Up Boss, without triggering action plans. Stay organized and informed without manual data entry, ensuring your customer information is always accurate and current.
Keep your Follow Up Boss contacts up-to-date with tickets from Zendesk. This workflow activates when a new ticket appears in Zendesk and automatically updates or creates a contact in Follow Up Boss, without triggering action plans. Stay organized and informed without manual data entry, ensuring your customer information is always accurate and current.
- When this happens...Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- automatically do this!Create or Update Contact Without Triggering Action Plans
Creates a new contact in Follow Up Boss or updates an existing one. IMPORTANT: This will not trigger action plans!
- Free forever for core features
- 14 day trial for premium features & apps