Create Help Scout conversations for incomplete Ecwid orders

An abandoned order isn't the end of the road. Use this integration to help your support team proactively reach out to incomplete orders. After you set it up, abandoned carts in an Ecwid store will automatically create tickets in Help Scout.

How this Ecwid-Help Scout integration works

  1. A customer abandons an order in an Ecwid store, leaving it unfinished
  2. Zapier creates a new conversation in Help Scout with the customer order details

Apps involved

  • Ecwid
  • Help Scout
Create Help Scout conversations for incomplete Ecwid orders
Ecwid integration logo

Ecwid is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.

Help Scout integration logo

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

What Is Zapier?

Get Help