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CustomGPT + Freshdesk

Create conversations in CustomGPT from new tickets in Freshdesk

This workflow begins when a new ticket is created in Freshdesk and results in a conversation being created within the CustomGPT app. Improve your customer service responsiveness and ensure no issue goes unaddressed by capturing all key communication in one place. With this seamless connection, users can effortlessly manage their customer interactions, making customer support a breeze.

This workflow begins when a new ticket is created in Freshdesk and results in a conversation being created within the CustomGPT app. Improve your customer service responsiveness and ensure no issue goes unaddressed by capturing all key communication in one place. With this seamless connection, users can effortlessly manage their customer interactions, making customer support a breeze.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    CustomGPTCustomGPT
    Create Conversation

    Creates a new conversation

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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About CustomGPT

CustomGPT builds your own AI-powered chatbot with your business content. Easy, no-code platform used by total beginners as well as advanced developers.

Related categories

  • AI Tools
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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