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ChatBot + Zendesk

Automatically create a Zendesk ticket when you get a new ChatBot message

Automatically create a ticket in Zendesk whenever a new message is received in ChatBot, ensuring timely and efficient customer support.

Automatically create a ticket in Zendesk whenever a new message is received in ChatBot, ensuring timely and efficient customer support.

  1. When this happens...
    ChatBotChatBot
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • ChatBot triggers, actions, and search

    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
chatbot logo
chatbot logo

About ChatBot

ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
Learn moreHelp

Related categories

  • AI Tools
  • Customer Support
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

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