ActiveCampaign + Zendesk

Create Zendesk tickets for new ActiveCampaign contacts added to a list

Effortlessly manage your customer support process by connecting ActiveCampaign and Zendesk in this efficient workflow. When a new contact is added to a list in ActiveCampaign, a ticket will be created in Zendesk, allowing you to streamline communications and quickly address customer needs. Save valuable time and maintain better customer relationships through this seamless automation.

Effortlessly manage your customer support process by connecting ActiveCampaign and Zendesk in this efficient workflow. When a new contact is added to a list in ActiveCampaign, a ticket will be created in Zendesk, allowing you to streamline communications and quickly address customer needs. Save valuable time and maintain better customer relationships through this seamless automation.

  1. When this happens...
    ActiveCampaignActiveCampaign
    New Contact Added to List

    Triggers when a new contact is added to a list.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Start free with email
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Supported triggers and actions

    • Custom ObjectRequired

    • Trigger EventsRequired

    Trigger
    Instant
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    • Task Type (Optional)

    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search

    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
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    • Custom ObjectRequired

    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search

    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
    Try It
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activecampaign logo

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.

Related categories

  • Marketing Automation

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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