Acronis Cyber Protect Cloud + Zendesk integrations
Create tickets in Zendesk for new or updated alerts are created in Acronis Cyber Protect Cloud
Easily collect all your action items in one place: your Zendesk tickets. Any time an Acronis alert is created, this Zap automatically creates a ticket in Zendesk. You can filter by Customer Tenant, Device Name, Severity, or Alert type to get Tickets for only those alerts you really need.
- When this happens...New/Updated AlertTriggers when a new Alert is created or an existing alert is updated.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Acronis Cyber Protect Cloud and Zendesk
Discover other triggers and actions you can use with Acronis Cyber Protect Cloud and Zendesk
- Customer name
- Severity
- Device name
- Alert Type
- Retrieve time interval
Try ItTriggerPolling- Customer name
Try ItTriggerPolling- Customer Tenant NameRequired
- User LoginRequired
- First Name
- Last Name
- E-mail AddressRequired
- Company Administrator Role
ActionWrite- Customer nameRequired
- Offering ItemRequired
- Quota
- Storage infra Name
ActionWrite
- New Customer Tenant Created
Triggers when a new Customer tenant is created.
Try ItTriggerPolling - Tenant NameRequired
- Tenant Mode
- 2FA
- Enhanced Security
- E-mail AddressRequired
- First Name
- Last Name
- Language
- User Login
ActionWrite- Alert IdRequired
ActionWrite- Customer Tenant NameRequired
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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