Acronis Cyber Protect Cloud + Zendesk
Create Zendesk organizations from new customer tenants in Acronis
Automate the configuration of your ticketing setup. Once active, this template will add an organization in Zendesk whenever a new customer tenant is created in Acronis. Any future alerts that are created in Acronis can then be linked to this Zendesk organization.
Automate the configuration of your ticketing setup. Once active, this template will add an organization in Zendesk whenever a new customer tenant is created in Acronis. Any future alerts that are created in Acronis can then be linked to this Zendesk organization.
- When this happens...New Customer Tenant Created
Triggers when a new Customer tenant is created.
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Customer name
Severity
Device name
Alert Type
Retrieve time interval
Try ItCustomer name
Try ItCustomer Tenant NameRequired
User LoginRequired
First Name
Last Name
E-mail AddressRequired
Company Administrator Role
Customer nameRequired
Offering ItemRequired
Quota
Storage infra Name
New Customer Tenant Created
Triggers when a new Customer tenant is created.
Try ItTenant NameRequired
Tenant Mode
2FA
Enhanced Security
E-mail AddressRequired
First Name
Last Name
Language
User Login
Alert IdRequired
Customer Tenant NameRequired
