Create an "email reply time" alert in timetoreply when an email matches a search in Gmail.
Use Gmail's powerful search functionality to identify emails that you want to ensure you respond to and then add email addresses that match that criteria to a timetorpely Customer Group that you can use to control which emails must fire when an email hasn't received a response in X amount of time.
Use Gmail's powerful search functionality to identify emails that you want to ensure you respond to and then add email addresses that match that criteria to a timetorpely Customer Group that you can use to control which emails must fire when an email hasn't received a response in X amount of time.
- When this happens...New Email Matching Search
Triggers when you receive a new email that matches a search string you provide.
 - automatically do this!Add Email to Customer Group
Adds an Email Address to a Customer Group
 
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