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Posted Date: August 1, 2025

Effective Date: August 15, 2025

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Zapier engages with third-party subprocessors and Zapier affiliates to help us provide services to our customers. These subprocessors store Customer Content (content you submit to your Zapier account) and assist Zapier with processing it:

Core Infrastructure Subprocessors

名前Nature of Processing場所

Amazon Web Services, Inc. (AWS)

Cloud service provider

USA

CloudAMQP

Processing event-based workflows used by Zapier services

USA

Databricks

Data intelligence platform

USA

DataDog

Application performance monitoring, infrastructure and network monitoring, and error capturing

USA

Google Cloud

Cloud service provider

USA

Heroku

Deployment and management of Zapier services

USA

Redis

Data storage and caching

USA

Other Subprocessors

名前Nature of Processing場所

エイダ

Customer service platform used for technical support chat management

USA

アルゴリア

Search functionality for Zapier content, including templates, blog posts, and apps

USA

FullStory

Analytics to improve Zapier services

USA

見物 人

Business intelligence software used to analyze Zapier services usage

USA

Pinecone

Vector database to facilitate vector search features

USA

Sentry

Debugging and support tool used for error reporting

USA

極めて

Customer success health scoring, and user engagement/usage tool

USA

Zendesk

Customer service platform used for technical support ticket management

USA

AI Functionality Subprocessors

名前Nature of Processing場所

Amazon Web Services, Inc. (AWS)

Artificial intelligence provider

USA

Anthropic

Artificial intelligence provider

USA

Google Cloud

Artificial intelligence provider

USA

Microsoft Azure AI

Artificial intelligence provider

USA

OpenAI

Artificial intelligence provider

USA

Customer Content will not be used by AI Functionality Subprocessors for modeling purposes.

Zapier has implemented OpenAI’s Zero Day Retention (ZDR) feature. If a customer uses their own OpenAI key, the terms of the customer’s agreement with OpenAI will govern how OpenAI handles that customer’s data instead. Zapier’s data retention policy continues to govern how Zapier handles customer data.

Service-Specific Subprocessors

名前Zapier ServiceNature of Processing場所

BrightData

Agents (Beta)

Web search capabilities per customer queries

USA

Firecrawl

Chatbots (Beta), Agents (Beta)

Knowledge source gathering capabilities within Chatbots and Agents

USA

Google Translate

Zapierによる翻訳

Language translations of customer queries

USA

Liveblocks

Canvas (Beta)

Collaboration capabilities within Canvas

USA

Madkudu

Zapierによる見込み客スコア

Information gathering capabilities about leads submitted by customer queries

USA

メールガン

ZapierによるEメール

Email sending capabilities per customer queries

USA

Stytch

インターフェース

End-user authentication capabilities within Interfaces

USA

Twilio

ZapierによるSMS

SMS sending capabilities per customer queries

USA

アップロードケア

Interfaces, Chatbots (Beta)

File uploading capabilities within Interfaces

USA

WhatsAppに

WhatsAppの通知

WhatsApp chat sending capabilities per customer queries

USA

Affiliate Subprocessors

名前Service(s) ProvidedLocation(s)

Zapier Australia Pty Ltd.

Zapier services and support

Australia, with a branch in New Zealand

Zapier Automation Inc.

Zapier services and support

Canada

Zapier Automation Ireland Ltd.

Zapier services and support

Ireland, with a branch in Spain

Zapier India Private Limited

Zapier services and support

India

Zapier UK Ltd.

Zapier services and support

UK

Updates to Subprocessors

As Zapier’s business continues to grow and evolve, these subprocessors may change. Subscribe to announcements in our Trust Center to receive email notifications about future updates to these lists.