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Great Day Improvements が毎日500件以上の SMS メッセージを自動化し、AI を活用してよりスマートに拡張する方法

41%
appointment increase
500超
daily SMS sent
100%
manual SMS outreach eliminated
企業規模1,000+
企業産業Retail
カンパニーチーム/部門カスタマーサービス
"Zapier helps us connect all the dots—and lets us stay focused on growth, not just operations."
Christopher JarvisVP of Enterprise Digital Marketing at Great Day Improvements

Scaling appointment reminders with SubZaps

挑戦

The marketing team relied on email and spreadsheets to process leads, creating bottlenecks and inconsistent follow-up.

ソリューション

They built SubZaps to clean, enrich, and route lead data into automated SMS confirmation flows using Five9.

業績

Automated reminders improved appointment rates by 41% and send over 500 messages daily across brands.

Secure, AI-generated passwords for customer portals

挑戦

The team needed a fast, secure way to generate temporary passwords, without involving developers.

ソリューション

AI by Zapier now generates passwords based on custom criteria, triggered daily via a scheduled Zap.

業績

The system eliminated friction in onboarding, ensuring secure access for customers at scale.


Zapier changed the way we build. Now we have a reliable system we can scale, adapt, and deploy across the business without starting from scratch.
Christopher Jarvis
VP of Enterprise Digital Marketing at Great Day Improvements
Christopher Jarvis

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