Trolley + Zendesk

Create new Zendesk tickets from updated payment statuses in Trolley

Create a new Zendesk Ticket to action when a payment is returned in Trolley, so you can resolve it quickly and keep your recipient happy.

Create a new Zendesk Ticket to action when a payment is returned in Trolley, so you can resolve it quickly and keep your recipient happy.

  1. When this happens...
    TrolleyTrolley
    Payment Status Updated

    Triggers when a payment's status is updated.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Currency of payment (optional)

    • Description (optional)

    Action
    Write
    • Recipient ID

    • Email

    • Reference ID

    • AmountRequired

    • CurrencyRequired

    • Cover Fees

    • Payment Memo

    • Batch Description

    Action
    Write
    • RecipientRequired

    Action
    Write
trolley logo
trolley logo

About Trolley

Trolley helps businesses send payouts to (and manage associated tax details for) their vendors, suppliers, artists, and independent contractors worldwide.

Related categories

  • Payment Processing
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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