Lane + Zendesk
Add feedback in Lane from new Zendesk tickets
Seamlessly capture customer feedback by adding info from new Zendesk tickets to Lane. This Zap automatically creates a feedback entry in Lane whenever a new ticket is submitted in Zendesk, helping you track user issues, feature requests, and insights in one place.
Seamlessly capture customer feedback by adding info from new Zendesk tickets to Lane. This Zap automatically creates a feedback entry in Lane whenever a new ticket is submitted in Zendesk, helping you track user issues, feature requests, and insights in one place.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this!Create Idea
Creates an Idea record in Lane
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About Lane
Lane is an outcome focused product management tool that helps teams collect feedback, manage ideas, and prioritize features effortlessly.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
