Help Scout + KnowledgeOwl
Create Help Scout conversations from new KnowledgeOwl contact form submissions
This template automatically creates Help Scout conversations from new KnowledgeOwl contact form submissions. This gives you more control over conversations created from your knowledge base.
This template automatically creates Help Scout conversations from new KnowledgeOwl contact form submissions. This gives you more control over conversations created from your knowledge base.
- When this happens...Contact Form Submit
Triggers when a contact form is submitted.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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About KnowledgeOwl
KnowledgeOwl is knowledge base software that helps you get all your documentation in one place, whether for employees, teams, or customers.