Gmail + Phedone

Categorize contact reasons for new labeled Gmail emails with Phedone

Whenever you receive a new labeled Gmail email, Phedone will categorize the contact reason based on given possible contact reasons. If you specify a data bucket where to store this email, it will also be included in a Phedone global report.

Whenever you receive a new labeled Gmail email, Phedone will categorize the contact reason based on given possible contact reasons. If you specify a data bucket where to store this email, it will also be included in a Phedone global report.

  1. When this happens...
    GmailGmail
    New Labeled Email

    Triggers when an email is labeled. Also triggers when a reply is added to the conversation.

    TriggerPolling
  2. automatically do this!
    PhedonePhedone
    Detect Contact Reason

    Detect contact reason of a message, from list of reasons that you define

    ActionWrite
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Supported triggers and actions

    • Label or mailboxRequired

    Trigger
    Polling
    Try It
    • Search keywordsRequired

    Trigger
    Polling
    Try It
    • Label/Mailbox

    Trigger
    Polling
    Try It
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About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn more

Related categories

  • Email
  • Google

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About Phedone

Phedone is an natural language processing tool to automate and improve your customer ticketing and knowledge base flow

Related categories

  • Customer Support