Gmail + Luminjo

Create drafts in Gmail for new tickets in Luminjo

Manage customer queries with time-saving efficiency using this Luminjo and Gmail workflow. Whenever a new ticket is opened in Luminjo, this automation immediately drafts a response email in Gmail ready for your review and personal touch. This seamless interaction between systems saves valuable time, allowing you to focus more on delivering quality service and less on administrative tasks.

When this happens...
New Ticket
Triggers when a new ticket is created.
TriggerPolling
automatically do this!
Create Draft
Create a draft email message.
ActionWrite

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Start free with Google

Start free with email

Start free with Google

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Supported triggers and actions

- Page
Trigger
Polling
Try It
- Page
Trigger
Polling
Try It
- Ticket SubjectRequired
- Ticket SenderRequired
- Ticket ContentRequired
- Url
Action
Write
- Tag IdRequired
Action
Search
- Typical Response IdRequired
Action
Search

- Sender Email
Action
Search
- Tag IdRequired
- Tag Name
Action
Search

- Typical Response IdRequired
- Title
- Content
Action
Search
New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Subject
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write

- Page
Trigger
Polling
Try It
- Tag NameRequired
Action
Write
- TitleRequired
- ContentRequired
Action
Write
- Ticket IdRequired
Action
Search
- Page
Action
Search
- Page
Action
Search
- Ticket IdRequired
- Ticket Subject
- Ticket Sender
- Agent status
- Url
Action
Search
- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- LabelRequired
- MessageRequired
Action
Write
- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more