Wonderchat + Zendesk

Create Zendesk tickets from new email messages to customer support in Wonderchat

Set up this Zap so that, when a user escalates a chat to human support on Wonderchat, an associated Zendesk ticket will be created automatically. Integrate your Wonderchat escalations with your existing Zendesk solution to stay effortlessly responsive.

Set up this Zap so that, when a user escalates a chat to human support on Wonderchat, an associated Zendesk ticket will be created automatically. Integrate your Wonderchat escalations with your existing Zendesk solution to stay effortlessly responsive.

  1. When this happens...
    WonderchatWonderchat
    New Contacted Customer Support

    Triggers when a user contacts customer support by leaving an email message

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
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Supported triggers and actions

    • Chatbot ID

    Trigger
    Instant
    Try It
    • Chatbot ID

    Trigger
    Instant
    Try It
    • QuestionRequired

    • Chatbot IDRequired

    • Chatlog ID

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
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wonderchat logo

About Wonderchat

Wonderchat is a no code chatbot platform builder that lets you build custom AI-powered chatbots for your sites in less than 5 minutes.

Related categories

  • AI Tools
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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