Voiceflow + Zendesk
Reply to new Zendesk tickets using a Voiceflow agent
Automatically reply to new Zendesk tickets and take action. This Zapier automation connects Zendesk to your Voiceflow agent, allowing you to automatically respond using your agent's knowledge base and take actions using AI.
Automatically reply to new Zendesk tickets and take action. This Zapier automation connects Zendesk to your Voiceflow agent, allowing you to automatically respond using your agent's knowledge base and take actions using AI.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this...Start Agent Conversation
Sends a launch request to your agent, beginning the conversation.
- then do this!Send Message to Agent
Sends a message to a conversation with an agent. Make sure you've begun the conversation before using this step!
- Free forever for core features
- 14 day trial for premium features & apps
About Voiceflow
Voiceflow is a chat and voice AI platform that allows teams to build, test, and deploy AI agents.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
