Envoy for Desks + Freshdesk

Create Freshdesk tickets for newly ended reservations in Envoy for Desks

Use this template to create a ticket in Freshdesk when an employee has used a desk in Envoy for Desks. You can customize the ticket content so cleaners can sanitize the desk.

Use this template to create a ticket in Freshdesk when an employee has used a desk in Envoy for Desks. You can customize the ticket content so cleaners can sanitize the desk.

  1. When this happens...
    Envoy for DesksEnvoy for Desks
    Reservation Ended

    Triggers when a reservation for a desk is canceled, checked out, or the reservation has reached the end time and date.

    TriggerPolling
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Location (Optional)

    Trigger
    Polling
    Try It
    • Location Filter (Optional)

    Trigger
    Polling
    Try It
    • Reservation IDRequired

    Action
    Write
    • LocationRequired

    • Desk

    • Start TimeRequired

    • End Time

    • Reservation User EmailRequired

    Action
    Write
envoy-for-desks logo
envoy-for-desks logo

About Envoy for Desks

Empower employees to reserve a desk to collaborate safely on-site.

Related categories

  • Scheduling & Booking
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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