Create Zendesk tickets for new scheduled jobs in TIDY
If you want customer service to confirm all jobs are scheduled correctly, this automation would help. When a new job is scheduled in TIDY, a Zendesk ticket will be created. This allows your support team to make sure it is created in the right way for your company.
If you want customer service to confirm all jobs are scheduled correctly, this automation would help. When a new job is scheduled in TIDY, a Zendesk ticket will be created. This allows your support team to make sure it is created in the right way for your company.
- When this happens...New or Updated Job
Triggers when a new Job is added or when a job is updated to a new status (if you use the status filter).
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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New Address
Triggers when a new address is created.
Try ItAddress ID
Try ItJob IDRequired
Address IDRequired
To-Do List ID
Service Type KeyRequired
End No Later Than DateRequired
End No Later Than TimeRequired
Start No Earlier Than DateRequired
Start No Earlier Than TimeRequired
Preferred Start DateRequired
Preferred Start TimeRequired
Address ID
Status
Try ItNameRequired
EmailRequired
Phone
AddressRequired
Unit/Apt
CityRequired
Postal CodeRequired
Country Code
Access Notes
Closing Notes
Parking SpotRequired
Parking NotesRequired
Paid Parking?Required
Parking Pay With
Parking Max Cost
Job IDRequired
To-Do List ID
End No Later Than Date
End No Later Than Time
Start No Earlier Than Date
Start No Earlier Than Time