REVE Chat + Zendesk
Create Zendesk tickets when new chats end in REVE Chat
With this Zapier template running, whenever a new chat between a customer and support agent ends in REVE Chat, a Zendesk ticket will be created automatically. By default, the ticket includes chat history and the customer's name, though you can customize it however you'd like.
With this Zapier template running, whenever a new chat between a customer and support agent ends in REVE Chat, a Zendesk ticket will be created automatically. By default, the ticket includes chat history and the customer's name, though you can customize it however you'd like.
- When this happens...End Chat
Triggers when a chat is ended.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About REVE Chat
REVE Chat is an AI enabled omnichannel customer engagement platform that provides real time sales and support assistance.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
