NetSuite + tawk.to
Update or create records in NetSuite when chats end in tawk.to
When a chat ends in tawk.to, save crucial customer data by updating or creating a record seamlessly in NetSuite. This workflow ensures you capture vital information from each interaction, enhancing your customer relationship management. No more manual data entry, now handle customer information efficiently and maintain up-to-date records effortlessly.
When a chat ends in tawk.to, save crucial customer data by updating or creating a record seamlessly in NetSuite. This workflow ensures you capture vital information from each interaction, enhancing your customer relationship management. No more manual data entry, now handle customer information efficiently and maintain up-to-date records effortlessly.
- When this happens...Chat Ended
Triggers when a chat ends. Usually after 90-150 seconds of inactivity.
- automatically do this!Upsert (Create or Update) Record
Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.
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