NetSuite + tawk.to
Manage new tawk.to chats by creating or updating records in NetSuite
Start a fresh record in NetSuite each time a chat kicks off in tawk.to. This convenient workflow keeps your NetSuite data up-to-date, eliminating the need for manual entries. Experience a more manageable way to boost your customer service while saving time for other vital activities.
Start a fresh record in NetSuite each time a chat kicks off in tawk.to. This convenient workflow keeps your NetSuite data up-to-date, eliminating the need for manual entries. Experience a more manageable way to boost your customer service while saving time for other vital activities.
- When this happens...New Chat Started
Triggers when the first message in a chat is sent by a visitor or agent.
- automatically do this!Upsert (Create or Update) Record
Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.
- Free forever for core features
- 14 day trial for premium features & apps