NetSuite + tawk.to

Update records in NetSuite when chats end in tawk.to

Improve your customer relationship management by ensuring real-time updates with this automated workflow. When a chat ends on tawk.to, it can immediately update a record in NetSuite. This way, your data remains current, enhancing your ability to manage customer interactions efficiently. This seamless integration between tawk.to and NetSuite offers value by keeping your records consistently up-to-date.

Improve your customer relationship management by ensuring real-time updates with this automated workflow. When a chat ends on tawk.to, it can immediately update a record in NetSuite. This way, your data remains current, enhancing your ability to manage customer interactions efficiently. This seamless integration between tawk.to and NetSuite offers value by keeping your records consistently up-to-date.

  1. When this happens...
    tawk.totawk.to
    Chat Ended

    Triggers when a chat ends. Usually after 90-150 seconds of inactivity.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Update Record

    Updates an existing record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
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About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
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Related categories

  • CRM (Customer Relationship Management)
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About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support