NetSuite + tawk.to

Create new NetSuite records each time new chats start in tawk.to

Streamline your customer interaction process with this workflow. When a new chat begins in Tawk.to, a corresponding record is immediately created in NetSuite. This especially saves time in transferring customer interaction data manually, making your service more efficient and productive. Keep all your customer data up-to-date and accessible in one place with this efficient workflow.

Streamline your customer interaction process with this workflow. When a new chat begins in Tawk.to, a corresponding record is immediately created in NetSuite. This especially saves time in transferring customer interaction data manually, making your service more efficient and productive. Keep all your customer data up-to-date and accessible in one place with this efficient workflow.

  1. When this happens...
    tawk.totawk.to
    New Chat Started

    Triggers when the first message in a chat is sent by a visitor or agent.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create Record

    Creates a new record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
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About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
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Related categories

  • CRM (Customer Relationship Management)
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About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support