NetSuite + tawk.to
Manage new tawk.to chats by creating or updating records in NetSuite
Start new conversations in tawk.to and watch as your customer records in NetSuite are promptly updated or created. This efficient process ensures every chat initiated is accurately reflected in your database, boosting your customer service and data management efforts. Release yourself from the burden of manual data entry and instead, invest more time in fostering superior customer interactions.
Start new conversations in tawk.to and watch as your customer records in NetSuite are promptly updated or created. This efficient process ensures every chat initiated is accurately reflected in your database, boosting your customer service and data management efforts. Release yourself from the burden of manual data entry and instead, invest more time in fostering superior customer interactions.
- When this happens...New Chat Started
Triggers when the first message in a chat is sent by a visitor or agent.
- automatically do this!Upsert (Create or Update) Record
Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.
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