NetSuite + tawk.to
"manage new tawk.to chats by creating or updating records in NetSuite"
Streamline your customer interactions by linking your tawk.to and NetSuite applications. When a chat session ends in tawk.to, this workflow automatically creates or updates a record in NetSuite. This efficient process encourages timely record maintenance, and ensures your customer data remains comprehensive and accurate. No need to manually manage your records, giving you more time to focus on customer service.
Streamline your customer interactions by linking your tawk.to and NetSuite applications. When a chat session ends in tawk.to, this workflow automatically creates or updates a record in NetSuite. This efficient process encourages timely record maintenance, and ensures your customer data remains comprehensive and accurate. No need to manually manage your records, giving you more time to focus on customer service.
- When this happens...Chat Ended
Triggers when a chat ends. Usually after 90-150 seconds of inactivity.
- automatically do this!Upsert (Create or Update) Record
Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.
- Free forever for core features
- 14 day trial for premium features & apps