NetSuite + tawk.to

Create new NetSuite records each time a chat starts in tawk.to

Start a new workflow every time a new chat begins in tawk.to with this integration. It creates a record in NetSuite for every new conversation, allowing you to store customer interaction details in one convenient location. This automation streamlines your customer service process, ensuring all chat information is effectively logged into your CRM system.

Start a new workflow every time a new chat begins in tawk.to with this integration. It creates a record in NetSuite for every new conversation, allowing you to store customer interaction details in one convenient location. This automation streamlines your customer service process, ensuring all chat information is effectively logged into your CRM system.

  1. When this happens...
    tawk.totawk.to
    New Chat Started

    Triggers when the first message in a chat is sent by a visitor or agent.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create Record

    Creates a new record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)
tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support