ServiceBell + Zendesk
Create Zendesk tickets for new ServiceBell call requests
Wasting time manually creating tickets each time a new user requests assistance? This integration creates a Zendesk ticket each time sometime requests help with ServiceBell. The ticket even has the link to answer the call.
Wasting time manually creating tickets each time a new user requests assistance? This integration creates a Zendesk ticket each time sometime requests help with ServiceBell. The ticket even has the link to answer the call.
- When this happens...Visitor Dials
Triggers when a visitor requests help through the ServiceBell widget.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Alerts
Triggers when a ServiceBell alert is sent.
Try ItCalendar Event Created
Triggers when a new Calendar Event is created.
Try ItVisitor Dials
Triggers when a visitor requests help through the ServiceBell widget.
Try ItPhone NumberRequired
Email
First Name
Last Name
Timezone
Custom Metadata
Calendar Event Canceled
Triggers when a Calendar Event is canceled.
Try ItCalendar Event Created or Updated
Triggers when a Calendar Event is created or updated.
Try ItVisitor Email Added
Triggers when an email address is collected for a Visitor and added to their custom metadata.
Try ItNew Group
Triggers when a new group is created.
Try It
