Help Scout + Sondar
Add new Help Scout conversations as Sondar support tickets
Understand what your customers are saying in real time. Once active, when a new conversation gets created in Help Scout, a Sondar support ticket will be generated for analysis.
Understand what your customers are saying in real time. Once active, when a new conversation gets created in Help Scout, a Sondar support ticket will be generated for analysis.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Import Support Tickets
Imports a support ticket into Sondar
- Free forever for core features
- 14 day trial for premium features & apps
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
