Groove + ServiceBell
Create Groove tickets for new ServiceBell call requests
Wasting time manually creating tickets for each new ServiceBell call? This integration will create a Groove ticket each time a new user requests a video call using ServiceBell.
Wasting time manually creating tickets for each new ServiceBell call? This integration will create a Groove ticket each time a new user requests a video call using ServiceBell.
- When this happens...Visitor Dials
Triggers when a visitor requests help through the ServiceBell widget.
- automatically do this!Create New Ticket
Starts a new ticket for your customer.
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Alerts
Triggers when a ServiceBell alert is sent.
Try ItCalendar Event Created
Triggers when a new Calendar Event is created.
Try ItVisitor Dials
Triggers when a visitor requests help through the ServiceBell widget.
Try ItPhone NumberRequired
Email
First Name
Last Name
Timezone
Custom Metadata
Calendar Event Canceled
Triggers when a Calendar Event is canceled.
Try ItCalendar Event Created or Updated
Triggers when a Calendar Event is created or updated.
Try ItVisitor Email Added
Triggers when an email address is collected for a Visitor and added to their custom metadata.
Try ItAgent Invited
Triggers when an agent is created.
Try It
