Freshdesk + Sondar

Add new Freshdesk tickets to Sondar

Identify emerging issues in real time. Once set up, when a new ticket is created in Freshdesk, it will be added to Sondar for analysis.

Identify emerging issues in real time. Once set up, when a new ticket is created in Freshdesk, it will be added to Sondar for analysis.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    SondarSondar
    Import Support Tickets

    Imports a support ticket into Sondar

    ActionWrite
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Supported triggers and actions

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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sondar logo
sondar logo

About Sondar

Sondar is an AI-powered customer feedback analyst that turns mountains of feedback into clear, actionable insights.

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