Freshdesk + Smart Answering by SoundHound

Create Freshdesk tickets when new actions are triggered in Smart Answering

Stay easily responsive when new customers have more detailed questions that need support or service requests. This integration will automatically create a ticket in Freshdesk to be managed by customer service whenever a new action is triggered in Smart Answering.

Stay easily responsive when new customers have more detailed questions that need support or service requests. This integration will automatically create a ticket in Freshdesk to be managed by customer service whenever a new action is triggered in Smart Answering.

  1. When this happens...
    Smart Answering by SoundHoundSmart Answering by SoundHound
    On Action Triggered

    Triggers when a Smart Action is fired.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Assistants

    • Subscribe to AllRequired

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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smart-answering-ca230 logo
smart-answering-ca230 logo

About Smart Answering by SoundHound

Smart Answering by SoundHound is a voice AI service that handles incoming customer service calls for businesses using Generative AI.

Related categories

  • AI Assistants