Zendesk + AI by Zapier
Add support solutions to Zendesk tickets with AI by Zapier
Responding to support tickets manually can slow down your help desk—especially when the same questions come up again and again. With this Zap, AI by Zapier reviews each new Zendesk ticket, generates a relevant support response based on the issue, and adds it as an internal note or comment. This keeps your team moving faster, reduces repetitive work, and helps ensure customers get the right answer every time.
Responding to support tickets manually can slow down your help desk—especially when the same questions come up again and again. With this Zap, AI by Zapier reviews each new Zendesk ticket, generates a relevant support response based on the issue, and adds it as an internal note or comment. This keeps your team moving faster, reduces repetitive work, and helps ensure customers get the right answer every time.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this...Analyze and Return Data
Extract data, analyze information, generate content — and more
- then do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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- 14 day trial for premium features & apps
