Userback + Zendesk
Create new Zendesk tickets from new Userback feedback
If you use Zendesk for customer support, then you can use this integration to automatically create a Zendesk ticket each time new feedback is submitted to Userback. It's a great way to save time and help your support team promptly reply to customers who might have asked questions as part of their feedback.
If you use Zendesk for customer support, then you can use this integration to automatically create a Zendesk ticket each time new feedback is submitted to Userback. It's a great way to save time and help your support team promptly reply to customers who might have asked questions as part of their feedback.
New Feedback Is CreatedTriggers when new feedback is created.Trigger
New GroupTriggers when a new group is created.Trigger- New OrganizationTriggers when a new organization is added to Zendesk.Trigger
- Recent TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).Trigger
- New Action on TicketTriggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.Trigger
- New TicketTriggers when a new ticket is added to a view.Trigger
- New UserTriggers when a new user is created.Trigger
- New ViewTriggers when a new view is created.Trigger
- Zendesk
Create a new organization.
Scheduled
Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
Related categories
Related categories
Similar apps
Help Scout
Customer Support
Freshdesk
Customer Support
HappyFox
Customer SupportGet started for free
You can't add more hours to the day. Zapier is the next best thing.
