We’ve all had the experience of being on the receiving end of hideous customer support. Do your part to turn it around by offering text support to your customers. With this integration, your customers can send a text for help and Zapier will turn the text into a help ticket. Your customers will feel like they're getting VIP treatment and your support team won't have to break their workflow.
How this TextMagic-Zendesk integration works
- A new inbound text arrives via TextMagic
- Zapier creates a new Zendesk ticket
Apps involved
- TextMagic
- Zendesk
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Create Zendesk tickets for new incoming TextMagic SMS messages
We’ve all had the experience of being on the receiving end of hideous customer support. Do your part to turn it around by offering text support to your customers. With this integration, your customers can send a text for help and Zapier will turn the text into a help ticket. Your customers will feel like they're getting VIP treatment and your support team won't have to break their workflow.
How this TextMagic-Zendesk integration works
- A new inbound text arrives via TextMagic
- Zapier creates a new Zendesk ticket
Apps involved
- TextMagic
- Zendesk
It's easy to connect TextMagic + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new incoming message is received.
Sends a new message.
Triggers when a new user is created.
Attach a file to an existing ticket.
Triggers when a new ticket is added to a view.
Create a new user.
Triggers when someone unsubscribes from your communication.
Create a new ticket.
Triggers when someone calls your TextMagic number.
Create a new organization.
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