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Textmagic + Zendesk

Textmagic + Zendesk

Textmagic + Zendesk integrations

Create Zendesk tickets for new incoming TextMagic SMS messages

We’ve all had the experience of being on the receiving end of hideous customer support. Do your part to turn it around by offering text support to your customers. With this integration, your customers can send a text for help and Zapier will turn the text into a help ticket. Your customers will feel like they're getting VIP treatment and your support team won't have to break their workflow.

  1. When this happens...
    New Incoming Message
    New Incoming Message
    New Incoming MessageTriggers when a new incoming message is received.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Textmagic and Zendesk

Discover other triggers and actions you can use with Textmagic and Zendesk

  • Textmagic triggers, actions, and search
    Chat Updated

    Triggers when chat is updated.

    Trigger
    Instant
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  • Textmagic triggers, actions, and search
    New Missed Call

    Triggers when you miss an incoming call to your TextMagic number.

    Trigger
    Instant
    Try It
  • Textmagic triggers, actions, and search
    New Incoming Call

    Triggers when someone calls your TextMagic number.

    Trigger
    Instant
    Try It
  • Textmagic triggers, actions, and search
    New Incoming Message

    Triggers when a new incoming message is received.

    Trigger
    Instant
    Try It
  • Textmagic triggers, actions, and search
    New Ticket

    Triggers when a new support ticket is created.

    Trigger
    Instant
    Try It
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About Textmagic
Textmagic is a business messaging service for sending SMS broadcasts, email campaigns, notifications, alerts, reminders, and confirmations.
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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