Create Zendesk tickets for new incoming TextMagic SMS messages
We’ve all had the experience of being on the receiving end of hideous customer support. Do your part to turn it around by offering text support to your customers. With this integration, your customers can send a text for help and Zapier will turn the text into a help ticket. Your customers will feel like they're getting VIP treatment and your support team won't have to break their workflow.
- When this happens...New Incoming MessageTriggers when a new incoming message is received.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Textmagic and Zendesk
Discover other triggers and actions you can use with Textmagic and Zendesk
- Chat Updated
Triggers when chat is updated.
Try ItTriggerInstant - New Deal
Triggers when a new deal is created.
Try ItTriggerInstant - New Missed Call
Triggers when you miss an incoming call to your TextMagic number.
Try ItTriggerInstant - New Task
Triggers when a new task is created.
Try ItTriggerInstant
- New Chat
Triggers when a new chat is created.
Try ItTriggerInstant - New Incoming Call
Triggers when someone calls your TextMagic number.
Try ItTriggerInstant - New Incoming Message
Triggers when a new incoming message is received.
Try ItTriggerInstant - New Ticket
Triggers when a new support ticket is created.
Try ItTriggerInstant






