Create Zendesk tickets for new incoming TextMagic SMS messages
When this happensStep 1: New Incoming Message
Then do thisStep 2: Create Ticket
We’ve all had the experience of being on the receiving end of hideous customer support. Do your part to turn it around by offering text support to your customers. With this integration, your customers can send a text for help and Zapier will turn the text into a help ticket. Your customers will feel like they're getting VIP treatment and your support team won't have to break their workflow.
How this TextMagic-Zendesk integration works
- A new inbound text arrives via TextMagic
- Zapier creates a new Zendesk ticket