Create a Zendesk support ticket from a SmartSurvey form
When this happensStep 1: New Response
Then do thisStep 2: Create Ticket
Wouldn’t you like to improve relationships with your customers through good communication? If you receive a question or request in a SmartSurvey form, this Zapier integration can automatically create support tickets for follow up in Zendesk, taking all the hard work out of managing responses to each individual.
Note: This Zapier integration doesn't import existing responses to Zendesk, only new responses after you've set it up.
How this Zendesk-SmartSurvey integration works
- Someone fills out a question or request in a SmartSurvey form
- Zapier automatically creates a Zendesk ticket
- A SmartSurvey Business or Enterprise account
- A Zendesk account