SmartSuite + Zendesk

Create new SmartSuite records from newly generated Zendesk tickets

Streamline your customer service processes with this workflow. When a new ticket arises in Zendesk, a corresponding record will be instantly created in SmartSuite. This seamless automation ensures no support query goes unnoticed, providing a swift and efficient service to your customers. Spend less time transferring data manually and more time resolving issues.

Streamline your customer service processes with this workflow. When a new ticket arises in Zendesk, a corresponding record will be instantly created in SmartSuite. This seamless automation ensures no support query goes unnoticed, providing a swift and efficient service to your customers. Spend less time transferring data manually and more time resolving issues.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this!
    SmartSuiteSmartSuite
    Create Record

    Triggers when new record is created.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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smartsuite logo

About SmartSuite

SmartSuite is transforming how organizations get work done by providing a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.

Related categories

  • Productivity
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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