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ShippyPro + Zendesk

Add comments to Zendesk tickets with new tracking updates in ShippyPro

Power your Zendesk tickets with tracking updates via ShippyPro with this integration. Once it's in place, each new ShippyPro update will automatically generate a customizable comment in your Zendesk account.

Power your Zendesk tickets with tracking updates via ShippyPro with this integration. Once it's in place, each new ShippyPro update will automatically generate a customizable comment in your Zendesk account.

  1. When this happens...
    ShippyProShippyPro
    New Tracking Update

    Triggers whenever a tracking status is changed. Get tracking updates for your shipments in transit and delivered.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • ShippyPro triggers, actions, and search

    New Label Generated

    Triggers when a new shipping label is generated in ShippyPro. Get the shipping label and the tracking number.

    Trigger
    Scheduled
    Try It
  • ShippyPro triggers, actions, and search

    New Return Received

    Triggers when a new return is created from your ShippyPro Return Portal. Powered by ShippyPro Easy Return technology.

    Trigger
    Scheduled
    Try It
    • Address 1Required

    • CityRequired

    • ZIPRequired

    • CountryRequired

    • HeightRequired

    • WidthRequired

    • LengthRequired

    • WeightRequired

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
  • ShippyPro triggers, actions, and search

    New Order Imported

    Triggers when a new order is imported into ShippyPro from a connected Sales Channel.

    Trigger
    Scheduled
    Try It
  • ShippyPro triggers, actions, and search

    New Tracking Update

    Triggers whenever a tracking status is changed. Get tracking updates for your shipments in transit and delivered.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
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shippypro logo

About ShippyPro

ShippyPro is the One-Stop Shipping Solution that allows you to create Shipping Labels, Track Packages and Manage Returns.

Related categories

  • eCommerce
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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