ServiceBell + Zendesk integrations
Create Zendesk tickets for new ServiceBell call requests
Wasting time manually creating tickets each time a new user requests assistance? This integration creates a Zendesk ticket each time sometime requests help with ServiceBell. The ticket even has the link to answer the call.
- When this happens...Visitor DialsTriggers when a visitor requests help through the ServiceBell widget.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with ServiceBell and Zendesk
Discover other triggers and actions you can use with ServiceBell and Zendesk
- Alerts
Triggers when a ServiceBell alert is sent.
Try ItTriggerInstant - Calendar Event Created
Triggers when a new Calendar Event is created.
Try ItTriggerInstant - Visitor Dials
Triggers when a visitor requests help through the ServiceBell widget.
Try ItTriggerInstant - Phone NumberRequired
- Email
- First Name
- Last Name
- Timezone
- Custom Metadata
ActionWrite
- Calendar Event Canceled
Triggers when a Calendar Event is canceled.
Try ItTriggerInstant - Calendar Event Created or Updated
Triggers when a Calendar Event is created or updated.
Try ItTriggerInstant - Visitor Email Added
Triggers when an email address is collected for a Visitor and added to their custom metadata.
Try ItTriggerInstant - New Group
Triggers when a new group is created.
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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