Integrate Salesforce with Shopify to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Salesforce with Shopify - no code necessary. See how you can get setup in minutes.

Select a trigger from Salesforce

A trigger is an event that starts your Zap and runs the workflow. For example, with Salesforce, a trigger could be "New Case Attachment."
A trigger is the event that kicks off your automated workflow.

Setup an action from Shopify

An action is what takes place after the automation is triggered. For example, with Shopify, the action could be "Add Line Item to Order."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Salesforce to Shopify

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your Salesforce to Shopify integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Salesforce + Shopify integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Salesforce and Shopify

When integrating Salesforce with Shopify, you can use various triggers to automate tasks. For example, you can set up triggers such as 'New Lead' in Salesforce or 'New Order' in Shopify. These triggers will initiate actions automatically, like creating a new customer record in Salesforce when a new order is placed on Shopify.

To update inventory levels in Shopify based on Salesforce data, set up an action that triggers from a specific event in Salesforce, such as updating a product's stock level. This can ensure that whenever there's a change in the inventory count in Salesforce, the corresponding product's inventory level is automatically updated in Shopify.

Yes, you can sync customer data between the two platforms seamlessly. By setting up an integration where actions are triggered by events such as 'New Customer' or 'Customer Update' in either Salesforce or Shopify, we can ensure that customer information remains consistent and up-to-date across both systems.

Handle abandoned carts effectively by setting up a trigger for 'Abandoned Cart' events in Shopify. This can initiate an automated action to create a follow-up task or lead in Salesforce, allowing your sales team to reach out and potentially recover the lost sale.

Yes, it's possible to automate order fulfillment by using specific triggers like 'Paid Order' or 'Order Shipment' from Shopify. These triggers can create tasks or update records within Salesforce to streamline your fulfillment process and ensure that all orders are processed efficiently.

In case of a data sync error between the two platforms, our system will notify you immediately. You can also set up specific error handling workflows where an action is triggered by error notifications—such as creating a support ticket within your CRM—ensuring quick resolution.

Absolutely! By integrating purchase history data from Shopify into Salesforce through automated actions triggered by purchases or order completions, you can easily segment customers based on their buying behavior directly within your CRM.

Connect Salesforce and Shopify to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Salesforce and Shopify to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Salesforce triggers, actions, and search
    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Scheduled
    Try It
    • History Object
      Required
    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search
    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer
    • Salesforce Object
      Required
    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search
    New Contact

    Triggers when a new Contact is created.

    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search
    New Lead

    Triggers when a new Lead is created.

    Trigger
    Scheduled
    Try It
    • Salesforce Object
      Required
    Trigger
    Scheduled
    Try It
    • Salesforce Object
      Required
    Trigger
    Scheduled
    Try It

Learn how to automate Salesforce on the Zapier blog

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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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  • CRM (Customer Relationship Management)
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  • App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
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    About Shopify
    Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
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    • eCommerce

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