PagerDuty + Zoho Desk

Create PagerDuty events for new Zoho Desk tickets

Stay on top of customer support requests by instantly notifying your team in PagerDuty when a new ticket is created in Zoho Desk. With this automation workflow, your team can respond quickly and efficiently to customer issues, improving your response time and customer satisfaction. This simple yet effective workflow streamlines communication between your help desk and incident management system.

Stay on top of customer support requests by instantly notifying your team in PagerDuty when a new ticket is created in Zoho Desk. With this automation workflow, your team can respond quickly and efficiently to customer issues, improving your response time and customer satisfaction. This simple yet effective workflow streamlines communication between your help desk and incident management system.

  1. When this happens...
    Zoho DeskZoho Desk
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    PagerDutyPagerDuty
    Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
pagerduty logo
pagerduty logo

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
Help

Related categories

  • Server Monitoring

Similar apps

OpsGenie integrationsOpsGenie integrations

OpsGenie

Server Monitoring
Datadog integrationsDatadog integrations

Datadog

Server Monitoring
Freshservice integrationsFreshservice integrations

Freshservice

Server Monitoring
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho