ManageEngine ServiceDesk Plus Cloud + monday.com
Create new items in monday.com for every new request in ManageEngine ServiceDesk Plus Cloud
Streamline your workflow with this automation that links ManageEngine ServiceDesk Plus Cloud with monday.com. As soon as a new service request arrives in ManageEngine, a corresponding item will be created in your chosen monday.com board. This ensures that every service request is promptly attended to, enhancing your team's efficiency and customer satisfaction.
Streamline your workflow with this automation that links ManageEngine ServiceDesk Plus Cloud with monday.com. As soon as a new service request arrives in ManageEngine, a corresponding item will be created in your chosen monday.com board. This ensures that every service request is promptly attended to, enhancing your team's efficiency and customer satisfaction.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Create Item
Create a new Item in a board
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
