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ManageEngine ServiceDesk Plus Cloud + monday.com

Create new items in monday.com for every new request in ManageEngine ServiceDesk Plus Cloud

Streamline your workflow with this automation that links ManageEngine ServiceDesk Plus Cloud with monday.com. As soon as a new service request arrives in ManageEngine, a corresponding item will be created in your chosen monday.com board. This ensures that every service request is promptly attended to, enhancing your team's efficiency and customer satisfaction.

Streamline your workflow with this automation that links ManageEngine ServiceDesk Plus Cloud with monday.com. As soon as a new service request arrives in ManageEngine, a corresponding item will be created in your chosen monday.com board. This ensures that every service request is promptly attended to, enhancing your team's efficiency and customer satisfaction.

  1. When this happens...
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    New Request

    Triggers when a new request is created.

    TriggerScheduled
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Service Desk InstanceRequired

    • Name

    • Product

    • State

    • Vendor

    • Site

    • Purchase Cost

    • Asset Tag

    • Location

    Trigger
    Scheduled
    Try It
    • Service Desk InstanceRequired

    • Subject

    • Requester

    • Status

    • Technician (email address)

    • Site

    • Group

    • Priority

    • Urgency

    • Impact

    • Mode

    • Category

    • Sub Category

    • Item

    • Asset

    Trigger
    Scheduled
    Try It
    • TitleRequired

    • DescriptionRequired

    • Priority

    • Announcement Type

    • Services Involved

    • Email Users

    • Public View

    Action
    Write
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Create Request

    Creates a new request.

    Action
    Write
    • Service Desk InstanceRequired

    • Title

    • Requester

    • Site

    • Group

    • Change Owner (email address)

    • Change Type

    • Priority

    • Urgency

    • Impact

    • Change Risk

    • Reasons of Change

    • Category

    • Sub Category

    • Item

    • Asset

    Trigger
    Scheduled
    Try It
    • Service Desk InstanceRequired

    • Trigger ModuleRequired

    • Execute OnRequired

    • Trigger Conditions

    Trigger
    Instant
    Try It
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Create Change

    Creates a new change.

    Action
    Write
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Invoke API Call

    Make API calls in ServiceDesk Plus Cloud to perform an action

    Action
    Write
manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Related categories

  • Productivity
monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

Related categories

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