When this happens...
LiveChatNew Chat
Then do this...
MailchimpAdd/Update Subscriber

If you're looking for new ways to grow your email list, this Zapier integration can help expand your reach. When a new LiveChat chat begins, the contact will be automatically added to a MailChimp list. After it's set up, it's easy to follow up with these customers with a personalized message or a customer support survey.

How It Works

  1. A new chat starts in LiveChat
  2. Zapier adds this contact as a MailChimp subscriber

What You Need

  • LiveChat account
  • MailChimp account

Why Zapier?


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It's easy to connect LiveChat + Mailchimp and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Finished Chat

Triggers when the chat is ended.

Add/Update Subscriber

Add a new subscriber to a list of your choosing. Can be used to update an existing subscriber too.

New Ticket

Triggers when the ticket is created.

Create Campaign

Creates a campaign draft.

New Visitor in Queue

Triggers when a visitor enters queue.

Send Campaign

Sends a campaign draft.

New Chat

Triggers when the chat is started.

Unsubscribe Email

Unsubscribe an email address from a list of your choosing.

Chat Changed

Triggers when the tag list for a particular chat was changed.

Add Subscriber to Tag

Add an email address to a tag within a list. Note: the email address must already be subscribed to the list, or this will fail.

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LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Share your ideas with Mailchimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.

See Mailchimp Integrations