LiveAgent + Userback
Create new LiveAgent conversations from new Userback feedback
Boost your customer service by swiftly addressing client feedback. With this workflow, each new piece of feedback generated in Userback will instantly create a conversation in LiveAgent. This efficient process ensures you never miss a chance to engage with valuable user input and enhance your service experience. Stay on top of feedback and turn every response opportunity into a meaningful interaction with your clients.
Boost your customer service by swiftly addressing client feedback. With this workflow, each new piece of feedback generated in Userback will instantly create a conversation in LiveAgent. This efficient process ensures you never miss a chance to engage with valuable user input and enhance your service experience. Stay on top of feedback and turn every response opportunity into a meaningful interaction with your clients.
- When this happens...New Feedback Is Created
Triggers when new feedback is created.
- automatically do this!Create Conversation
Creates new conversation.
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ProjectsRequired
Try ItNew Customer
Triggers when a new customer is added to system.
Try ItDepartmentRequired
Email AddressRequired
SubjectRequired
Recipient EmailRequired
MessageRequired
Recipient Name
CC Email Address
Conversation Status
Mail Messsage ID
Do Not Send Mails
Is Html Message
Email AddressRequired
Group NameRequired
New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItEmail AddressRequired
Name of GroupRequired
EmailRequired
Name
Gender
Role
