LiveAgent + Userback
LiveAgent + Userback
LiveAgent + Userback integrations
Create new LiveAgent conversations from new Userback feedback
Boost your customer service by swiftly addressing client feedback. With this workflow, each new piece of feedback generated in Userback will instantly create a conversation in LiveAgent. This efficient process ensures you never miss a chance to engage with valuable user input and enhance your service experience. Stay on top of feedback and turn every response opportunity into a meaningful interaction with your clients.
- When this happens...New Feedback Is CreatedTriggers when new feedback is created.
- automatically do this!Create ConversationCreates new conversation.
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More things you can do with Userback and LiveAgent
Discover other triggers and actions you can use with Userback and LiveAgent
- ProjectsRequired
Try ItTriggerInstant- New Customer
Triggers when a new customer is added to system.
Try ItTriggerPolling - DepartmentRequired
- Email AddressRequired
- SubjectRequired
- Recipient EmailRequired
- MessageRequired
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
ActionWrite- Email AddressRequired
- Group NameRequired
ActionWrite
- New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItTriggerPolling - Email AddressRequired
- Name of GroupRequired
ActionWrite- EmailRequired
- Name
- Gender
- Role
ActionWrite
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About Userback
Userback is a visual feedback tool that helps teams collect, manage, and act on feedback to improve websites, apps, and digital products.
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