Using a survey to gather up issues and comments? Let Zapier capture those responses with this automation. After you've turned it on, every new response you receive on SurveyMonkey will either create a new user or update one that exists, creating a case for them with the issues you need to solve their problems and provide stellar support.
How this SurveyMonkey-Kayako integration works
- A new survey is submitted on SurveyMonkey
- Zapier adds a new user on Kayako
- Zapier adds a new case on Kayako
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Triggers when a new user account is created.
Creates a new event, which will show on the user's timeline.
Triggers whenever a new conversation is created.
Adds a private note to an existing conversation.
Triggers a notification when your survey is completed.
Creates a new conversation with the first post as a private note.
Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.
Send a survey invitation to one or more contacts and/or emails.
Triggers when a tag is added to an organization in Kayako.
Creates a new contact in your address book.
You use lots of apps to get stuff done. Zapier creates more time in your day by helping you automate those apps, so they work for you in the background.