Create or update users and their cases on Kayako from new SurveyMonkey responses
When this happensStep 1: New Response Notification With Answers
Then do thisStep 2: Create Conversation With a Private Note
Using a survey to gather up issues and comments? Let Zapier capture those responses with this automation. After you've turned it on, every new response you receive on SurveyMonkey will either create a new user or update one that exists, creating a case for them with the issues you need to solve their problems and provide stellar support.
How this SurveyMonkey-Kayako integration works
- A new survey is submitted on SurveyMonkey
- Zapier adds a new user on Kayako
- Zapier adds a new case on Kayako