Kayako
When this happens...
SurveyMonkeyNew Response Notification With Answers
Then do this...
KayakoCreate Conversation With a Private Note

Using a survey to gather up issues and comments? Let Zapier capture those responses with this automation. After you've turned it on, every new response you receive on SurveyMonkey will either create a new user or update one that exists, creating a case for them with the issues you need to solve their problems and provide stellar support.

How this SurveyMonkey-Kayako integration works

  1. A new survey is submitted on SurveyMonkey
  2. Zapier adds a new user on Kayako
  3. Zapier adds a new case on Kayako

Apps involved

  • SurveyMonkey
  • Kayako

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Kayako + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user account is created.

Create Event

Creates a new event, which will show on the user's timeline.

New Conversation

Triggers whenever a new conversation is created.

Add a Private Note to a Conversation

Adds a private note to an existing conversation.

New Response Notification

Triggers a notification when your survey is completed.

Create Conversation With a Private Note

Creates a new conversation with the first post as a private note.

New Response Notification With Answers

Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

Send Survey

Send a survey invitation to one or more contacts and/or emails.

Tag Added to Organization

Triggers when a tag is added to an organization in Kayako.

Create Contact

Creates a new contact in your address book.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

See SurveyMonkey Integrations