Kayako
When this happens...
SurveyMonkeyNew Response Notification With Answers
Then do this...
KayakoCreate Conversation With a Private Note

Using a survey to gather up issues and comments? Let Zapier capture those responses with this automation. After you've turned it on, every new response you receive on SurveyMonkey will either create a new user or update one that exists, creating a case for them with the issues you need to solve their problems and provide stellar support.

How this SurveyMonkey-Kayako integration works

  1. A new survey is submitted on SurveyMonkey
  2. Zapier adds a new user on Kayako
  3. Zapier adds a new case on Kayako

Apps involved

  • SurveyMonkey
  • Kayako

Why Zapier?

Free

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Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Kayako + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user account is created.

Create Event

Creates a new event, which will show on the user's timeline.

New Conversation

Triggers whenever a new conversation is created.

Add a Private Note to a Conversation

Adds a private note to an existing conversation.

New Response Notification

Triggers a notification when your survey is completed.

Create Conversation With a Private Note

Creates a new conversation with the first post as a private note.

New Response Notification With Answers

Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

Send Survey

Send a survey invitation to one or more contacts and/or emails.

Tag Added to Organization

Triggers when a tag is added to an organization in Kayako.

Create Contact

Creates a new contact in your address book.

You use lots of apps to get stuff done. Zapier creates more time in your day by helping you automate those apps, so they work for you in the background.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

See SurveyMonkey Integrations

Connect Kayako + SurveyMonkey

Connect the apps you use everyday and find your productivity super-powers.

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