Add comments to Zendesk tickets when new leads are created in IRIS CRM
Streamline your customer service process with this seamless workflow. When a new lead is created in IRIS CRM, a corresponding comment gets instantly added to a ticket in Zendesk. This automation enhances communication, minimizing the chance of omitting vital information, and helps to provide more immediate, personalized responses to emerging customer queries.
Streamline your customer service process with this seamless workflow. When a new lead is created in IRIS CRM, a corresponding comment gets instantly added to a ticket in Zendesk. This automation enhances communication, minimizing the chance of omitting vital information, and helps to provide more immediate, personalized responses to emerging customer queries.
- When this happens...Lead Created
Triggers when a lead is created.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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